- General
- 1.1 You will provide accurate information that includes your identity, address, and any other information as required.
- 1.2 You will provide all information needed to enable full use of the system.
- 1.3 This website and service is owned and operated by Orange Marmalade, Inc.
- 1.4 Orange Marmalade, Inc. reserves the right to update, change or replace any part of these Terms of Service (TOS). It is your responsibility to check this page periodically for changes. Your continued use of or access to the website and/or services provided constitutes acceptance of these and any future Terms of Service.
- Registration
- 2.1 Just Stamps will provide you with an acknowledgment of successful registration.
- 2.2 You agree to keep any username or password chosen by you as a part of the registration process strictly confidential.
- 2.3 You agree to notify us immediately if you suspect misuse or loss of your username and password. In the event of lost or misused access, you will take appropriate steps to mitigate any potential loss by immediatly updating your login information.
- Free Trial Periods / Credits / Coupons (when offered)
- 3.1 From time to time we may offer "credits", "coupons" or other such incentives.
- 3.1(a) Credits offerd on a "add x get x" basis require the use of the "add x" part of the balance prior to applying the "get x" part to any postage. (ie - "add $5.00 get $10.00" requires the user to first spend the $5.00 before the $10 is applied to postage).
- 3.1(b) Credits have a limited term and must be used within 60 days. Unused credit will be reversed at that time and is never refundable to the customer.
- 3.2 Credits have no cash value.
- Subscription Payments, Refunds, Upgrading and Downgrading
- 4.1 The service (specifically the non-free versions) is billed on monthly basis in advance and is non-refundable. There will be no refunds provided in case of partial months of service, for months of an unused running account and for any upgrades/downgrades.
- 4.2 On upgrading to a paid account, you will be automatically billed every month as long as you don't cancel your account.
- 4.3 Downgrading of your account may result in a loss of features and content and we are not liable for such losses.
- Cancellation and Termination
- 5.1 You are solely responsible for cancelling your account. You may cancel your account using the "cancel account" link in the Your Subscription section after logging in. Please remember that cancellation is immediate.
- 5.2 Please review item 9.4(a) below prior to canceling your account.
- 5.3 Just Stamps will delete all Personally Identifiable Information at cancellation.
- 5.4 Just Stamps reserves the right to suspend or terminate your account and current or future use of the service for any reason. Termination or suspension may result in deletion of your account.
- Changes to Prices and Features
- 6.1 Just Stamps reserves the right to change, delete or discontinue any service or feature, temporarily or permanently without notice.
- 6.2 Just Stamps reserves the right to modify monthly subscription prices at anytime without prior notice.
- 6.3 We shall not be held liable to you or any third party for any changes in prices, features or discontinuance of service.
- Support
- Support is available on our website via chat, knowledgebase, ticket system, or email via admin at juststamps.co or phone.
- Availability
- Every effort will be made to ensure 100% availability 24/7/365. However, unforseen circumstances do arise and may effect uptime. We will notify users in advance if possible (scheduled maintenance, etc). In the event of a failure of our systems we will be limited to restoration of systems and data as quickly as possible.
- Balances - Availability, Use and Refunds, Inactivity
- 9.1 Just Stamps requires payment in full for all purchases.
- 9.2 Postage offered by Just Stamps (First Class® letters and Flats) is none refundable
- 9.3 All transactions are recorded and a record maintained for accountability purposes.
- 9.4 The US Postal Service maintains a record of all postage generated. Should the USPS determine that you underpaid your postage or reused mailed postage, Just Stamps reserves the right to subsequently charge your saved payment information and/or to otherwise seek collection of payment (including, but not limited to - the transfer of funds from any subsequent account owned or operated by the delinquent account owner).
- Indemnification
- 10.1 By your use of the system, you hereby indemnify Just Stamps and its parent company and all related parties. You agree that Just Stamps mearly offers a service to provide postage and related services for the mailing / sending of your items. Just Stamps is not responsible in any way, or under any circumstances for these mailings beyond the provision of its stated services.
- 10.2 You agree and consent that you will abide by all applicable laws regarding the shipping / mailing of any items, and that you will not and do not use the Just Stamps system to facilitate the mailing or shipping of any prohibited items.
- 10.3 Just Stamps is not responsible for loss, damage, mis-shipment or additional fees for any package, letter or item.
January, 2025